Discover the strategies that will help you increase your sales.
There is at least one common goal for all professionals: to sell more, and preferably in simple and agile ways.
To help you, REDUNIQ has put together 7 growth hacks that will increase your business sales.
7 growth hacks for your business
1. Excellent service
It's not enough to sell, you need to create a strong relationship with the customer. The better your support, the stronger your relationship will be and the higher your sales will be. This growth hack is simple: make suggestions, give advice, clarify doubts, help them through the decision-making process, be attentive, friendly and helpful.
Training your employees is important here. Make sure everyone understands the company's values, has sales and customer service skills and knows the profile of your customers. Only in this way will you be able to convey a good image of your business.
2. Digital presencel
If you want to expand your business and reach more people or even other countries, this could be the time to embrace digital.
If you don't know where to start, the REDUNIQ can help you. If you have the capacity to invest in a website and integrate a remote payment solution, you should do so. REDUNIQ will help you develop the best e-commerce platform for your business, according to your business needs.
If, on the other hand, your business doesn't yet need such robust solutions, REDUNIQ has several payment solutions, such as the @Payments. A simple link is emailed to your customer so that they can make the payment and, once the payment has been made, you receive confirmation of the payment and the amount is automatically paid into your bank account.
3. Marketing
Businesses can't survive without communication, so this growth hack can't be overlooked.
In order to increase the awareness of your business - and consequently the volume of sales - you need to invest in marketing activities. And they don't have to be complex or expensive.
You can simply work on social media or your website, take part in industry events or associate yourself with social causes. The market will notice your brand and you'll be able to attract more customers.
4. Personalised service
This growth hack has a name: personalisation. Customers want to feel unique and special and are increasingly demanding individualised services.
Based on their behaviour, offer them personalised products that match their needs, access to unique content or exclusive discounts and promotions.
5. Organisation
Keep stock and facilities organised. To be able to respond more quickly to the customer, you need to have all the information available.
If your stock is disorganised, you're more likely to lose money, because you won't know where you've placed the materials that a particular customer has requested, you won't be able to tell if you have enough stock to fulfil an order, you'll end up ordering products that are already in stock, among other situations.
You could have serious problems with the image of your business if customers notice the disorganisation in your establishment. Keep your premises clean and organised. The first impression is the most important!
6. Uncomplicated purchasing processes
Simplify payment methods and make your sales faster. How many times have you lost customers because you don't accept card payments or because you have endless queues? That's got to stop!
If you're a REDUNIQ client, you have access to solutions that will make your business grow. The main advantages are accepting card payments - including major international cards -, accept Contactless payments - saving around 21 seconds per transaction - and avoiding long payment queues - and being independent of any bank.
This means that REDUNIQ installs TPAfor example, regardless of your bank and, if you already have a TPA, you can join REDUNIQ without having to change it.
7. Safter-sales service
The sale doesn't end when the customer pays for their purchase. The customer must be followed up, providing support if necessary.
Ask your customers what they liked best and what they would like to see improved in your business. By collecting this data, you'll be able to discover opportunities for your company, such as new products or services, find weaknesses and improve all the time.
You can use positive feedback and share it to reach more people.
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